At The Coastal Collection, we take your privacy and the protection of your personal data seriously. This data policy outlines how we collect, use, store, and protect your information in accordance with UK data protection laws. By booking with us or using our services, you consent to the practices described in this policy. 1. Collection of Personal Data: We collect personal data necessary for booking and managing your stay. This may include your name, address, contact information, payment details, and any additional information provided during the booking process. 2. Use of Personal Data: We use your personal data for the following purposes: - Booking and reservation management, including communication related to your stay. - Payment processing and invoicing. - Guest registration and compliance with legal requirements. - Property management, including access control and security. - Responding to your inquiries, requests, or complaints. - Improving our services and customer experience. - Sending relevant updates, promotions, or marketing communications with your consent. 3. Data Retention: We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. We take reasonable measures to ensure that your personal data is securely stored and protected from unauthorized access or use. 4. Sharing of Personal Data: We may share your personal data with third parties for the following purposes: - Payment processing and financial transactions. - Compliance with legal obligations or regulatory authorities. - Property management and services provided by external vendors or service providers. 5. Data Security: We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. However, please note that no data transmission or storage is entirely secure, and we cannot guarantee absolute data security. 6. Your Data Protection Rights: You have the right to access, rectify, or delete your personal data held by us. If you would like to exercise these rights or have any questions or concerns regarding your personal data, please contact us using the contact information provided below. 7. Changes to the Data Policy: We may update this data policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be effective upon posting, and we encourage you to review it periodically. If you have any questions, comments, or requests regarding this data policy or your personal data, please contact us at thecoastalcollection@hotmail.com or 07738513239. Last updated: 16/05/23The Cottage outdoor area is equipped with a device that monitors noise levels (but does not record sound for your privacy) and notifies the us the host if it gets too loud. This is a council enforcement.
